Simple changes that can transform the way you run your business


As a small business owner, it can sometimes feel like there are never enough hours in the day to get everything you want to be done. From dealing with customers to managing a team of staff, it’s easy to get overwhelmed and feel like you’re unable to cope. Below, we’ve put together some simple changes that could transform the way you operate your business…

Learn how to say ‘no’

Perhaps one of the most important things you can do as a small business owner is to learn how and when to say no. It’s so easy to want to help everyone all of the time, but you have to be able to put your guard up and turn down jobs or responsibilities that just aren’t for you. It can be uncomfortable at first, and you might even lose some clients in the process, but it’ll be worthwhile in the long run and help you become a more focused, efficient company CEO.

Outsource the outsourcable

Something else that can significantly free up your time and make you a more driven worker is to outsource what can be outsourced. Working with a company that specialises in facilities management services, for instance, could ensure your cleaning, security, and workplace design is managed on your behalf, freeing up your time. Handing over the reins to someone else can be tough, but once you’ve got used to it, you’ll never want to go back to cleaning the toilets on a Friday night when you could be focused on unwinding with your loved ones.

Work remotely some days of the week

As the COVID-19 pandemic has taught us, working remotely isn’t as bad as we first thought, and it’s now likely that many of us will continue to work from home for the foreseeable future. Once things do go back to normal, however, consider keeping your remote working policy in place for at least a few days per week; staff are less likely to call in sick if they’re working in their PJs, and remote working increases productivity by as much as 40% in some sectors.

Add a time limit to meetings and calls

If you feel like you spend far too much time on Zoom sessions and phone calls, you’re not alone. One of the best ways to become a more productive and efficient business owner is to cut down the amount of time you spend talking to colleagues and clients on the phone, and one strategy is to set a hard time limit to meetings. You’re less likely to chat about fluff and more likely to enjoy a focused, laser-sharp meeting where things actually get done. Really.

Introduce a referral scheme to drive sales

Finally, consider introducing a referral scheme to offer customers and clients a kickback when they recommend your products or services to their colleagues or friends. The more of this that takes place, the less you’ll need to worry about marketing and acquiring new clients on your own. A referral scheme takes the pressure out of things and could, eventually, lead to clients coming to you without you having to lift a finger; that’s a business owner’s dream!